Hardware is easy to forget until it fails. An IT annual maintenance contract (AMC) from Mavinz puts scheduled preventive maintenance and responsive support in place for your desktops, laptops, servers, printers, network equipment and UPS systems.
We carry out planned health checks, cleaning and firmware updates, coordinate warranty and OEM support, and report on the condition of your assets so you can plan replacements before failures disrupt work.
Covered equipment, visit frequency, response times and whether parts are included (comprehensive vs non-comprehensive AMC) are defined in each contract.
Why preventive maintenance
Preventive maintenance extends hardware life, reduces unplanned downtime and gives you better information for budgeting.
Fewer unexpected hardware failures
Longer useful life for equipment
One contract for multiple vendors
Asset condition reports for budgeting
AMC services
Comprehensive or non-comprehensive options, as agreed.
Scheduled preventive checks
Planned visits for health checks, cleaning, firmware and configuration reviews.
Hardware support coordination
Warranty claims, OEM tickets, spare-part coordination and repairs.
Maintenance reporting
Visit reports, asset condition summaries and replacement recommendations.
Every AMC includes:
- Asset register of covered equipment
- Preventive maintenance calendar
- Visit and service reports
- Annual asset health summary
How we deliver IT AMC
- 01
Onboard
We document your environment, users, assets and priorities before taking anything over.
- 02
Stabilise
Quick wins first: backups verified, critical patches applied, monitoring switched on.
- 03
Run
Day-to-day support and maintenance under an agreed scope, hours and escalation path.
- 04
Report & review
Monthly service reports and quarterly reviews to plan improvements and budgets.
Serving clients in India and worldwide
Our AMC services are delivered on-site in locations in India confirmed during onboarding. For multi-country organisations, we can coordinate maintenance with trusted partners in other markets while keeping one reporting standard.
“We just love Mavinz Team's ability to diagnose and solve network issues in a quick span of time. They are technically updated and highly experienced. It is since 2017 we have been taking their services & must say they are worth a try for IT Support & Supplies.”
IT AMC & Preventive Maintenance FAQs
A comprehensive AMC typically includes the cost of replacement parts; a non-comprehensive AMC covers labour and service, with parts charged separately. The exact terms are set out in your contract.
Desktops, laptops, servers, storage, printers, network devices, UPS units and other IT hardware, subject to an initial condition assessment.
Commonly quarterly or half-yearly, depending on equipment type, environment and criticality.
Yes. We coordinate warranty claims with the OEM and handle the non-warranty work, so you have one point of contact.
